There are thousands of gambling operators, some with highly polished and professional games and websites – and all of them without exception are preoccupied with two critical issues: How do my players pay me, and how do I pay them? To understand why it’s so difficult we need to touch on the thorny question of legality.
All of our partners are licensed and legal in the country in which they operate. However, the legality of on-line gambling is highly contested throughut the world, and the rules change all of the time. Add to that the fact that you are not purchasing a physical object that is delivered to your home, and the banks are very nervous about supporting gambling sites. As a consequence, all kinds of alternative payment methods have emerged, many acting as intermediaries to process your payments, such as Neteller and Skrill (formerly Moneybookers).
Why does my credit card get rejected?
It’s probably nothing personal! Each of your card payments are coded by the website’s bank to classify the nature of your spending. Gambling has a specific code (7995) and when your payment is sent for authorisation to your bank, your bank may choose not to accept gambling transactions. This is a particular problem in some countries, such as the United States and Turkey. Many banks routinely reject gambling transactions, causing big headaches for legitimate businesses.
What can I do about it?
You can open an account with one of the many alternative payment providers such as Ecopayz or Skrill, whose banks may code your card payments differently. On the right you will see some examples of these providers, and links to directories of sites that accept their payments. Even these providers however do exclude some countires.
Your favourite gambling site may have a special arrangement with its bank to treat their payment differently.
My statement shows a payment to a company that I don’t recognise
Don’t panic – you probably haven’t been scammed. This may be an instance of a gambling website attempting to get around the coding rules by using an intermediary website to take your payment. DO NOT alert your bank until you are sure that the payment is fraudulent, otherwise you may jeaporize the relationship the gambling website has with its bank.
Is it safe to pay with a credit card?
Safer than buying in a store. For the most part, website operators do not store your card details – just the last few digits. Nobody touches your card (like in a restaurant for example) so the chances of your card details being stolen are not high. Anti-fraud measures are rigorous – another reason why your card might be rejeced. For example, many sites will not allow your card to be used from a country other than where your card was issued. Others will have strict rules about how many payments you can make in a period of time. It is not in the interests of a website operator to have fraudulent transactions, and the rules are there to protect them and you. If you need to dispute a transaction, bear in mind that the operator is not trying to rip you off, and would like to get to the bottom of an issue as much as you.
How will I get paid my winnings?
Believe it or not, everybody wants you to get paid. If you get your winnings, then you are a happy customer , and you will return to spend more money! Sometimes it can be difficult. Banks ask quesions about the source of funds if it is a large amount because of ant-money laundering regulations imposed by governments. In places where the legality of gambling is questionable, banks have been known to freeze funds that are thought to be the proceeds of internet gambling.
The best solution is to use an on-line wallet such as Neteller, Skrill or Ecopayz. these wallets give instant access to your winings, and you can apply for a debit card from them that works just like your own bank card at ATM’s and in retail outlets.